1. Introduction

Welcome to the Toffux India Private Limited website (“www.toffux.com”). By accessing, browsing, or using this Website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase.

2. Eligibility
By using this Website, you confirm that you are at least 18 years old or accessing the Website under the supervision of a parent or legal guardian.

3. Products and Services
Toffux specializes in cleanroom consumables, including lint-free wipes, cleanroom garments, gloves, and related products.

• All products are subject to availability.

• We reserve the right to discontinue or modify products without prior notice.

• Product images are for illustrative purposes; actual products may vary slightly.

 

4. Pricing and Payments​

• Prices are subject to change without prior notice due to market conditions or raw material fluctuations.

• We accept payments via secure online payment gateways, bank transfers, and other approved methods.

• Orders will be processed only after successful payment confirmation.

 

5. Order Acceptance and Cancellation

• Once an order is placed, you will receive an order confirmation. This does not guarantee acceptance.

• We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or unforeseen circumstances.

• Customers may request order cancellation before dispatch. Once shipped, cancellation may not be possible.

 

6. Shipping and Delivery

• Orders are dispatched within the timelines mentioned on the Website.

• Delivery timelines may vary based on location and logistics partners.

• Toffux is not liable for delays caused by external factors such as natural disasters, strikes, or transportation issues.

• International shipping may be subject to customs duties and taxes, which must be borne by the customer.

 

7. Returns and Refunds

• Returns are accepted only for defective, damaged, or incorrect products.

• Claims must be raised within 48 hours of delivery with proper proof (images/videos).

• Approved refunds will be processed within a reasonable timeframe via the original payment method.

• Products once used or opened may not be eligible for return.

 

8. User Responsibilities

• You agree to provide accurate and complete information while placing orders.

• You are responsible for maintaining the confidentiality of your account details.

• Any misuse or fraudulent activity may result in termination of access.

 

9. Intellectual Property
All content on this Website, including logos, text, images, graphics, and product descriptions, is the property of Toffux India Private Limited and is protected under applicable intellectual property laws. Unauthorized use is strictly prohibited.

 

10. Limitation of Liability
Toffux shall not be liable for:

• Any indirect, incidental, or consequential damages

• Losses arising from misuse of products

• Delays or interruptions in Website access

 

11. Force Majeure
We are not responsible for failure or delay in performance due to events beyond our control, including war, natural disasters, pandemics, or government regulations.

 

12. Governing Law and Jurisdiction
These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Gujarat.

 

13. Amendments
Toffux reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the Website constitutes acceptance of the revised terms.

 

14. Contact Information
For any queries or concerns, please contact:
Toffux India Private Limited
Email: ecommerce@toffux.com