FAQ's

Orders can only be cancelled before dispatch. Once shipped, cancellation is not possible.

Due to the contamination-sensitive nature of our products: Returns are accepted only for damaged, defective, or incorrect items Requests must be raised within 48 hours of delivery Please refer to our Refund Policy for complete details.

No. For hygiene and quality reasons, opened or used products cannot be returned.

Please contact us within 48 hours of delivery with photos/videos. Our team will arrange a replacement or refund as applicable.

All products are packed using secure, contamination-controlled packaging to ensure they reach you in perfect condition.